It is really important for us to continuously monitor and improve our services.

So, we welcome feedback from clients, staff and the general public because it informs this process.

NON-ANONYMOUS STAFF FEEDBACK
We appreciate your input. And if you would like us to respond and don’t mind putting your name to your feedback, fill in the form on this page.

ANONYMOUS FEEDBACK
You can submit your feedback completely anonymously via the feedback form on our public website. Click here to go to that page.

FOR MORE INFORMATION
There is a Complaints and Feedback Procedures Course available on Altura. Or you can access the complete Incident Policy – click here – on this Staff Portal. Or for more general information, the Feedback and Incident FAQ can be downloaded using the button below, or click here to open.