Your Roles and Responsibilities

I just wanted to reinforce your role and responsibility as a Support Worker:

  1. When working with clients who are self‐isolating post hospital admission or being tested
    for COVID 19.
  2. When you have signs or symptoms of COVID 19

A mManager or Service Coordinator from Subee Newlake will inform you of any clients being COVID
19 tested or who have just returned from hospital so that you can action the following. We will
provide you with appropriate PPE.

We have added the precaution of a 14‐day preventative PPE when clients are discharged from
hospital.

  • Full PPE to be worn whilst waiting for clients COVID 19 testing results or
    when clients are self‐isolating for 14 days post hospital visit or for other self‐isolating reasons.
  • Support workers to shower and dress in new uniform after visiting the above category
    of clients before attending any further services that day. We will attempt to roster these
    clients at the end of the day if appropriate.
  • Support workers to be tested for COVID 19 if showing any flu like symptoms, respiratory
    symptoms, or are febrile. Refer to COVID 19 Action Plan on staff portal for testing clinic
    addresses and contact numbers or call Subee Newlake local offices for locations of
    closest COVID 19 testing clinic.
  • Support workers to test their temperatures daily. Inform rosters or after hours if
    temperature 37.5 degrees or higher, DO NOT attend service and go for immediate
    COVID 19 testing
  • Support Worker to report to client’s service coordinator if client has any COVID 19
    symptoms for further instructions.
  • Client confidentiality to be always maintained

PPE include: Surgical mask, gloves, apron, shoe covers, eye protection glasses

Remember Hand Washing and Infection Control procedures must always be followed.

Please do not hesitate to call me, Richard Holloway, or Kirin Bakewell if you have any concerns.

We appreciate your ongoing commitment to the safety of Subee Newlake clients. Management at
Subee Newlake give serious consideration to also keep you, our valued workers safe.

Yours Sincerely,
Susan King
Quality Coordinator
Subee Newlake
Email: sking@subeenewlake.com.au (Phone: 02 6651 3153)

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