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Subee Newlake News

All the news & updates you need to know

Child Safe Standards

Subee Newlake upholds the rights of children. We are committed to providing a child safe environment for children from culturally diverse backgrounds and children with a disability. We will actively seek to listen and empower children. We have zero tolerance to child abuse and have systems in…
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NDIS: Living with COVID-19 and staying safe

Inclusion Australia have partnered with Speak Out and created an accessible video for people with disability and made by people with disability. The video talks about vaccine hesitancy, mask-wearing, and what is a booster. Click here to watch.
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COVID Booster Shots

The fourth dose, is now available to people 30 years and older. This may be a fifth dose for some people. For more information click here.
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COVID links, faqs and info for Older Australians

My Aged Care has a regularly updated page of links, faqs and info for My Aged Care clients and older Australians. Click here: https://www.myagedcare.gov.au/news-and-updates/information-older-australians-coronavirus-covid-19
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Need to book a Booster Shot?

Here is a handy link to book your vaccine booster and flu shots online, to protect yourself, your family, and your clients this winter. You can get a free COVID-19 vaccine, even without Medicare. https://www.nsw.gov.au/covid-19/vaccination/get-vaccinated https://covid-vaccine.healthdirect.gov.au/booking/ https://www.findapharmacy.com.au/home/flu-vaccine
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Flood related issues

NDIS has set up a special phone line to assist any participants needing help during weather/flooding events. Call NDIS National Contact Centre on 1800 800 110 and then press “5” for help with flood-related issues. Click here for more info.
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Medical Alerts

Medical Alerts are devices that can help you stay safe at home and in the community. Most have automatic fall detection, Australian-wide GPS coverage and two-way communication. Contact your service coordinator to see if you are eligible for a medical alert device through your home care or…
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Free Course

OPAN (Older Person Advocacy Network) is offering a new FREE course. Abuse of the older person Designed for Health and Aged Care professionals like you, this course teaches how to respond to suspected, witnessed, or disclosed abuse of older people. Split into three modules, click below to…
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COVID-19 booster vaccinations

Send a copy of your booster vaccination so we can update your vaccination records. Booster vaccination can be given 4 or more months after your first 2 doses of a COVID-19 vaccine. Studies show that the immunity created by COVID-19 vaccines begins to wane over time. A…
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Wheelchair Boot Slider

Click here to view the how-to video for this Wheelchair Boot Slider. Winner of the People’s Choice Award on ABC television’s The New Inventors (2006). People often have difficulty getting a wheelchair into the boot of a car, and usually, resort to having to lift the wheelchair.…
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Supporting in home and community aged care worker COVID-19 vaccination

This short video provides information on why it is important for in-home and community aged care workers to get vaccinated against COVID-19 to protect themselves and the people in their care. Open video by clicking here
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Not Friends, Not Family

We strongly urge you to watch the below video and understand the implications of crossing ‘Professional Boundaries’. This is a really tricky part of your role as a Support Worker, if you have any questions, please contact your Manager.  
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Biggest Morning Tea

Donate for a cancer free future Thursday 27 May 2021 09:30-11:30AM Please join us at either the Coffs or Newcastle office to enjoy a delicious Morning Tea and to raise funds to FIGHT CANCER. Either bring a gold coin donation, or go to https://www.biggestmorningtea.com.au/fundraisers/subeenewlake/nsw to contribute to…
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Covid Vaccine – Phase 1b

Click here for the Phase 1b COVID-19 Vaccination Program Information Healthcare workers currently employed and not included in Phase 1a are NOW eligible for Phase 1b of the COVID Vaccination Program. Get to it!
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Newcastle Employee of the Month for February 2021

Our Employee of the month for February is Rachel Tallar! Rachel has been a dedicated worker with Subee for a few years now and has always strived to deliver the best care. Rachel has always been happy to help others, especially her regular clients. Congratulations and Well…
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Coffs Employee of the Month for January 2021

Congratulations to Jacqui who has been awarded our Employee of the Month for January 2021 Jacqui, we are so happy to have you apart of the team! You are so thoughtful and caring to our staff and ensure to always put them first. Thank you for all…
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Newcastle Employee of the Month for January 2021

Congratulations to Tina who has been awarded our Employee of the Month for January 2021 Congratulations to Tina, our January Employee of the Month. Tina is a fantastic Support Worker who is always happy to help others. Well done and thanks Tina!!  
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COVID Vaccine Rollout in NSW

The 11 hospitals in NSW that will be Vaccine Hubs have been announced. https://www.smh.com.au/national/nsw/first-nsw-covid-19-vaccine-hubs-revealed-as-domestic-borders-prepare-to-reopen-to-sydney-20210128-p56xjk.html They will be delivering vaccines to NSW residents in 5 phases and 2 of these hospitals (Coffs Harbour Hospital and John Hunter in Newcastle) are in our Service areas. Do you know when…
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Staff Roles and Responsibilities for when clients are unwell and being COVID 19 tested

Support Workers Surgical masks to be worn for all in-home care services Full PPE to be worn whilst waiting for clients COVID 19 testing results or when clients are self‐isolating for 14 days post-hospital visit or for other self‐isolating reasons. Support workers to shower and dress in…
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Coffs Employee of the Month for December 2020

What a way to celebrate the end of the year! Kathy you are a true asset to our team here at Subee. Thank you for your continuous effort and always having a smile on your face!
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Coffs Employee of the Month for November 2020

What better way than to start the festive season off with our November Employee of the Month! Christine, we are so lucky to have you apart of our team. Thank you for all of your hard work.
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Six Steps for Aged Care Workers

As this awesome brochure says – thank you for the incredible job you are doing in difficult circumstances. Your work has never been more important. Dept of Health has put together these SIX STEPS to help keep you safe at work and help you protect the people…
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COVID update

It is important we keep you updated on this information from the Department of Health as we receive it. Click on these links for information from Quality Manager and Dept of Health. Health Advice & COVID 19 Resources for clients Department of Health Advice Home care service…
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Newsletter August 2020

The August 2020 Staff Newsletter has just been sent out – click here to download or check your email.
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Older Persons Information Helpline

Did you know there is an Older Persons Information Helpline for Coronavirus? for more info – Click here – or call 1800 171 866
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Disability Information Helpline

Did you know there is a Disability Information Helpline for Coronavirus? for more info – Click here – or call 1800 643 787
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Coffs Employee of the Month for August 2020

Congratulations to Regan who has been awarded Coffs Employee of the Month for August 2020. We appreciate all your hard work and your great attitude Regan.    
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Dementia: free, fast information and training

It’s important that the health and aged care workforce feel well informed, safe, and educated during COVID-19. To help ensure people living with dementia receive high-quality support, Dementia Training Australia has produced two new resources: COVID -19 An Informative Resources Guide: practical information links on COVID-19 including…
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Future Choices Virtual Transition Expo

The ONLINE Future Choices Virtual Transition Expo for Students with Disability is taking place on 9 September. It is a unique opportunity that connects young people and tertiary graduates with a disability to services to help them make informed decisions about their future. Such as: • Education…
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Newcastle Employee of the Month for July 2020

Congratulations to Donna who has been awarded our Employee of the Month for July 2020. Donna has received some positive feedback from both clients and coworkers. Donna always has a smile on her face, works well with others and is extremely caring. Well done Donna !  …
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COVID-19 Updates

The outbreak of COVID-19 continues in Victoria and the outbreak in NSW. The Chief Health Officer of NSW Health Department has sent the following information for our staff and management. The procedures and directives are REALLY IMPORTANT and must be followed to keep yourselves, your families and…
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Jeans for Genes Day 2020

Subee Newlake is participating in Jeans for Genes Day this year. This national event supports Children’s Medical Research Institute and helps find cures for children’s genetic diseases. Cystic fibrosis is a genetic disease affecting the lungs and digestive system. The Cystic Fibrosis Foundation is the world’s leader in a…
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Latest Coronavirus links and resources

Cover your Cough CDC Click here. 5 Movements for Handwashing Click here. PPE sequence Click here. WHO Hand wash Click here. COVID 19 Story Boards Click here. Social Distancing Story Board Click here. How to wear PPE correctly Click here.
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Coronavirus Action Plan

Please click here to read and familiarise yourself with the updated ACTION PLAN for keeping our clients safe. Don’t hesitate to ask any questions if you need any clarification. Click here for the latest Action Plan.
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Personal protective equipment (PPE) video

Please take the time to watch this video from the Dept of Health: how disability support workers can stay safe from the “Rona” (COVID-19). It demonstrates how to wear personal protective equipment correctly…  Click here.
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Exclusive offers from Commbank

As an employee of Subee Newlake, you can now access EXCLUSIVE benefits and offers, proudly brought to you by your employer and CommBank: Click here to find out more. Use the password SUBEE to log in….
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Coffs Employee of the Month for June 2020

Congratulations Carolyn Phinn who has been awarded the Coffs/MNC Employee of the Month for June. She is always very responsive to requests, reliable, efficient and liked by everyone. Thank you for your fantastic attitude and your hard work Carolyn!    
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Newcastle Employee of the Month for June 2020

Our Employee of the Month Award goes to Belinda. Belinda’s friendly and caring nature shines through in all the support she provides.   Congratulations Belinda, we are grateful to have you on our team!
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Agreement Information Session

The final Agreement Information Session is available to be viewed on our Youtube channel. Click here to watch. https://youtu.be/_jG0ezkW-UM Also available for download are these two docs explaining the new agreement. Subee Staff Information Session Changes and Next Steps SUBEE ENTERPRISE AGREEMENT 2020 – DRAFT
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Coffs Employee of the Month for May 2020

Congratulations Mel Wakeham who has been awarded the Coffs/MNC Employee of the Month for May. We have received numerous positive feedback about Mel’s clinical skills as an Enrolled Nurse, her Care and Compassion for clients and her responsiveness to requests. Well done Mel!
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Keeping Safe

Dept of Health have distributed these handy Storyboards to illustrate how to stay as safe as you can from Coronavirus. Click here to view them: acqsc_covid-storyboards_combined
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The new Enterprise Agreement

As you know, the new Enterprise Agreement has been drafted and is now ready to be presented to all employees. 2 information sessions were run this week to hear the details about the new EBA and how it will impact the employees, organisation and ultimately the service…
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Newcastle Employee of the Month for May 2020

Congratulations to Anastazia on being awarded Employee of the Month for May 2020 Anastazia has shown a great deal of dedication, care and enthusiasm in her work. We have received some fantastic feedback from clients and co-workers about the high level of care Anastazia delivers. Well done…
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Your Roles and Responsibilities

I just wanted to reinforce your role and responsibility as a Support Worker: When working with clients who are self‐isolating post hospital admission or being tested for COVID 19. When you have signs or symptoms of COVID 19 A mManager or Service Coordinator from Subee Newlake will…
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Job Keeper Payment

The JobKeeper payment supports businesses significantly affected by COVID-19 to help keep more Australians in jobs. The JobKeeper payment is administered by the Australian Taxation Office (ATO). The JobKeeper payment is open to eligible employers to enable them to pay their eligible employee’s salary or wages of at…
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New policies

Two new procedures have been added to the Portal – and all staff should take a look. 1. Emergency Preparedness Plan The Emergency Preparedness Policy has been developed to provide safe service delivery for clients and staff during potential or emergency events. This includes but is not…
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Psychology Support Handbook

Click here to download a handy resource from called “Psychology Support Handbook For Clients and Carers” Good info on staying safe and a HUGE list of activities you could enjoy from the comfort and safety of home.    
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Providing in-home care during Coronavirus Crisis

Leading Age Services Australia (LASA), is the voice of aged care, supports measures to reduce the risk of vulnerable older Australians becoming infected with COVID-19, including the Aged Care Minister’s suggested visitor restrictions in aged care homes. They have released this fact sheet about Aged Care in-home…
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Human rights of older persons during COVID-19

A statement in response to the COVID-19 crisis by the Steering Group of the Global Alliance for the Rights of Older People (GAROP) View the Statement by clicking here The human rights of older persons must be fully protected in the COVID-19 response In the global response…
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Routine environmental cleaning and disinfection in the community

The Department of Health has posted a Fact Sheet we would like to share with you. Click here to view pdf Information about routine environmental cleaning and disinfection in the community 25 March 2020 This information sheet should be read in conjunction with the ‘What you need…
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Assistance with food

The Department of Health has posted a Fact Sheet we would like to share with you. Click here to view pdf Assistance with food and meals for older Australians impacted by COVID-19 31 March 2020 This Fact Sheet is for the information and advice of older Australians.…
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Flu Shots today

Today is Flu Vaccine day. Part of Subee Newlakes commitment to providing safe and quality care to our staff and clients is to provide an Infuenza Vaccination Program.  It is also a responsibility of Subee Newlake under the Aged Care Safety and Quality Commission Rules 2018 (The…
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Why get a flu shot?

Vaccination for seniors aged 65 years or over is just as important as it is for children. Influenza is a very contagious infection of the airways. It is especially serious for people more than 65 years old. The influenza vaccine is free through the National Immunisation Program (NIP)for seniors…
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Flu Vaccination Clinics

Part of Subee Newlakes commitment to providing safe and quality care to our staff and clients is to provide an Infuenza Vaccination Program. It is also a responsibility of Subee Newlake under the Aged Care Safety and Quality Commission Rules 2018 (The Rules) that all support workers…
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Coronavirus Help Contact Numbers

24/7 Health Direct 1800 022 222 24/7 National COVID 19 Health Information 1800 020 080 COVID testing clinics Newcastle: Belmont Clinic Croudace Bay Rd, Belmont 02 4923 2000 John Hunter Hospital Lookout Road, New Lambton Heights, NSW 2305 8am – 10pm Mon-Fri (02) 4921 3000 Maitland Hospital…
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Coronavirus COVID-19 Action Plan

Please click here to view the current Subee Newlake Coronavirus COVID-19 Action Plan.
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Did you know…

Did you know that as a health worker, you are able to take advantage to the new special shopping hours at Coles? https://www.coles.com.au/customernotice “Doctors, nurses, paramedics, hospital workers and firefighters will have exclusive access to Coles during the first hour of trade on Tuesdays and Thursdays. Workers…
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Looking after your mental health during the coronavirus outbreak

Beyond Blue recognises and understands the feelings of anxiety, distress and concern many people may be experiencing in relation to the coronavirus (COVID-19) and offers the following wellbeing advice. Try to maintain perspective While it is reasonable for people to be concerned about the outbreak of coronavirus,…
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Coronavirus (COVID-19) Update: 19 March 2020

To all staff, Subee Newlake currently has an action plan and is working in accordance to WHO and Australian Government to mitigate the risk of Coronavirus. Effective today, 16.3.20, any worker currently overseas, will be required to self isolate in their own home and not return to…
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Coronavirus (COVID-19) Update: 11 March 2020

Subee Newlake is committed to ensuring, as much as possible, the safety and security of it’s clients, employees and the greater community. With the current outbreak of the Coronavirus (COVID-19), and the risk it presents, we issue this letter to provide you with up to date information…
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Coronavirus (COVID-19) Training

With the increased transmission of COVID-19, it’s vital to understand how to keep yourself and the people you support healthy. To assist the sector to respond, DSC is releasing free, a Supporting People to Stay Infection Free eLearning module. It’s an early release from their upcoming online…
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Coronavirus (COVID-19)

Who knows when we will be around people who are extra vulnerable to the Coronavirus? Some of the clients you will work with are immuno-compromised and below is a bunch of resources to keep yourself, and our clients as safe as possible. If you have any of…
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Carer’s Conference in Coffs

Are you a Carer on the Coffs Coast? or do you know one? This looks really interesting… and for Carer’s tickets are FREE. www.connectionworksaustralia.com/tc-events/what-about-me-carers-conference/
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Aged Care Webinars

Aged care webinars – February Build your knowledge and skills in aged care advice – and earn some valuable CPD hours as well. Take a look at the range of webinars offered by Aged Care Steps in February. For further information on any of the webinars visit…
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Employee of the Month – December 2019

It is always so hard to pick just one Employee of the Month. Our December 2019 Employee of the Month goes to Melinda Falla. Melinda is an extremely hard working and dedicated carer. Melinda provides a high quality of care to all clients.   We would also…
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OPAN: Older Person’s Advocacy Network

Elder Abuse is unfortunately a reality for many vulnerable people. Although most elder abuse happens in families and other relationships of trust, elder abuse also occurs at times in care facilities. OPAN aims to provide an immediate response to elder abuse within aged care (community and residential)…
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Community Visitors Scheme

If your clients are feeling alone and don’t have regular contact with family or friends, the Community Visitors Scheme (CVS) can help. The CVS can organise volunteers to visit people receiving Home Care Packages. They have coordinators in each state and territory who will match you with…
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I need YOUR help

PLEASE FOLLOW BOTH OUR FACEBOOK PAGES https://www.facebook.com/SubeeNewlakeCoffs/ https://www.facebook.com/SubeeNewlakeNewcastle/ I’ve been hard at work writing content and trying to find interesting info to share on Facebook. So we can engage with People who are looking for Services like ours. The more “followers” we have, the more “likes” we…
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15 Year Milestone!

At the Newlake office this month, there was a celebration of and thank you to Roslyn Rogers for her 15 years of Service. What a milestone! The Newcastle office enjoyed a yummy cake and afternoon tea to mark the occasion. Thank you Roslyn!
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Update: Enterprise Agreement progress

Just an update on how the Subee workplace agreement discussions are progressing. There has been a process of exchanging paperwork with the Fair Work Commission letting them know we have decided the Subee ECA is due for a bit of maintenance and we intend realigning it under the current…
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Ageing Agenda – October

Latest issue of Ageing Agenda has arrived. Click here to read it We are going to provide a link, in this News section of the portal when each new issue comes out. If you would like to be added to their mailing list, so it comes directly…
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Ageing Agenda

Australian Ageing Agenda (AAA) is an independent and authoritative bi-monthly magazine and news website for people who work in or around the broad aged services and retirement living sectors in Australia. It provides a range of objective news, analysis and opinion on ageing issues and policy, aged care and seniors housing.…
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CarersNSW Therapeutic Counselling Groups

CarersNSW are resuming their Therapeutic Counselling Groups. Please click to check out these NCCP Talk-link flyers for upcoming groups. Interested carers can register for the groups on their carer line 1800 242 636. You can take part from anywhere in Australia and connect to the talk via…
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Bargaining Agreement Webinar

As you may have seen in the Staff Newsletter, the company has embarked on the process to dissolve the Subee Pty Ltd Employee Collective Agreement and to put an interest Based Bargaining Agreement, IBBA, in place. Please consider nominating someone or yourself onto the consultative committee. For…
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Mandatory Training for ALL staff in August

We all need to complete 3 areas of training to meet accreditation requirements BY THE END OF AUGUST. This means that you, and all staff, have been rostered-on to attend a 2 hour face-to-face training session over the next 2 weeks. These Mandatory Training modules you will…
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Training: Instructions for Staff

Every staff member is required to do mandatory training courses each year. These rules that are set by the governing bodies who regulate our industry, to keep you and our clients safe. You will be paid for the time it takes you to do the courses. We…
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Training: Instructions for New Staff

Training for new staff members is called “Induction Training”. It is a set of courses you need to complete before you commence work, to keep you and our clients safe. It is also required by the rules that are set by the governing bodies who regulate our…
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New website is live!

The new Subee website is live! Check it out at  subeenewlake.com.au It is the first step in the new bits the Marketing Department is rolling out on how we tell the world about what we do. We have two main arms of the business you work for…
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Shingles vaccine available

Shingles can severely affect older Australians. There have been alerts about vaccinating older Australians against high profile winter hazards such as influenza, but shingles is a common but lesser known disease which should also be considered preventable. The Department of Health says shingles, or herpes zoster, usually…
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Elder abuse hotline

The Australian Human Rights Commission has called on all Australians to be on the lookout for elder abuse, an “insidious and often undetected problem affecting too many older Australians”. It made its call as World Elder Abuse Awareness Day was marked internationally on June 15. Age Discrimination…
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